Credit card chargebacks happen when a customer disputes a credit card transaction through his/her issuing bank. How can chargeback insurance help you? Just read this article and you’ll know.
Dealing With Chargebacks?
Customers can dispute a credit card transaction based on different reasons. These may include fraudulent use of a card as well as dissatisfaction with the good/service received.
The chargeback process can make consumers more confident. There’s nothing difficult for credit card users to dispute charges. As for businesses and banks, they must do all of the legwork to determine whether a transaction is legitimate or not. So, chargebacks can often prove to be rather costly for businesses.
How do you, as a customer, come across chargebacks? Well, you find an item on an online shopping site. Even though it’s so good that you can’t believe it’s true, you type in your Visa number anyway. As soon as the box is delivered, you see the item has the wrong size or color, or is just a cheap copy.
So, you decide to contact the company. The company may not respond, refuse to offer a refund, or say you have to pay for shipping both ways. So, what can you do?
Why Not Apply for Chargeback Insurance?
Did you know your credit card company can help get your money back? It can help you in the form of a chargeback, which happens when you dispute a charge with the credit card merchant itself.
When you purchase an item and the seller sends something that’s not what you’ve bought or is defective, it’s your right to reject the item. You can reject and require the seller to retrieve it at their expenses. You can do this regardless of what the seller’s return policy states.
In case you have no progress, your credit card company can take measures on your behalf. With a reputable merchant services company, you can get excellent chargeback insurance. The true professional in the field can help you both fight online fraud and cut chargebacks.
So, have you received goods/services that’re defective, damaged, or differs from what you’ve bought online? Haven’t the items been delivered at all? No worries, you can request a chargeback.
Be aware that the merchant has the right to dispute your claim. After this, the credit card issuer will get down to figuring out who’s right. If you’re right, the merchant must pay back the charge, alongside with fees. In case the merchant is right, the charge will go back on your bill.
Author Bio: Electronic payments expert Blair Thomas co-founded eMerchantBroker, serving both traditional and high-risk merchants. His passions include producing music, and traveling to far off exotic places. eMerchantBroker is America’s No. 1 chargeback insurance company, serving both traditional and high-risk merchants.